Customer Comments and Reviews

(Bridging software for online filing of the MTD compliant Tax Returns to Her Majesty's Revenue and Customs)

NJT VAT Return Manager (MTD)

Click on the individual 'Calendar Year' to view the details.

Date Licence Type Customer Comments
22 May 2024 Business (VAT) I've successfully submitted my VAT Return running Windows 10 & your software. Thanks so much for your help & patience in upgrading from Windows 7.
19 Apr 2024 Business (VAT) Just wanted to thank you again for your help this morning. As always it is very much appreciated – you always seem to save me in the nick of time.
02 Apr 2024 Agency25 (VAT) Thank you for your licence renewal reminder. I am very happy with the software and with your exemplary customer support over the past twelve months. I am pleased to confirm, therefore, that I would like to renew my licence forthwith.
17 Feb 2024 Agency25 (VAT) I certainly do wish to renew my subscription to your amazing MTD-VAT program.
16 Feb 2024 Business (VAT) Yes, we would like to renew. Great service as always. Thanks.
16 Feb 2024 Agency10 (VAT) Only too happy to renew, works brilliantly for me.
08 Feb 2024 Business (VAT) Just thought I would say... every quarter when I use your software. I think WOW and thank you! All the best.
18 Jan 2024 Business5 (VAT) Please renew the NJT VAT Return Manager Licence. Thanks for another year of trouble-free VAT posting!. And Happy New Year!
08 Jan 2024 Business (VAT) As I am retiring the company is in the process of being closed and so I will not require a new licence. May I take this opportunity to thank you for all your assistance and patience over the years and wish you all the very best for the future.
05 Jan 2024 Business (VAT) Thank you. It was the "Macro Settings: Tick the box 'Trust Access to the VBA project model'. Excellent support as always.
01 Jan 2024 Business10 (VAT) Just to say many thanks Neil for your time today, resolving my problem with Microsoft Office - all sorted and I have now been able to file my Vat Return. Much appreciated.
01 Jan 2024 Agency5 (VAT) Thank you for the reminder. I no longer need a licence for this software. I have a PAYE job now and am no longer doing professional book-keeping. I would like to say that it is a great product, really easy to use and the help and support, when I have asked for it, has been exceptional. Thank you very much.

Date Licence Type Customer Comments
06 Oct 2023 Business I just wanted to drop you a line to thank you for all your help this morning, It really was very much appreciated. Hope you enjoy the rest of your holiday.
03 Oct 2023 Business5 We wish to renew our licence. Great product – easy to use and never given us a problem. Thanks.
07 Aug 2023 Business VAT return successfully submitted about 20 minutes ago! Thank you so very much for your assistance and your patience this evening, your customer service really is unsurpassed.
03 Aug 2023 Business Invoice settled, software downloaded / updated and new license appears to be in place. Love the Dropbox / file server warning splash page. Really considerate programming and important to make that subtle distinction between file server vs file sharing. I spent many years in IT in my early career and know exactly what you are getting at ;-). Best wishes and hope business continues to be brisk.
31 Jul 2023 Business5 I couldn’t see what this was for the life of me – having checked again closely I had 31/6/23 in my spreadsheet as an incorrect quarter end date on the summary page! It’s always a user error!!!. Thanks once again for your patience, prompt response and great service. I wish all software packages were supported like yours!
05 Jul 2023 Business Good morning, please would you renew our licence as normal. Also, thanks for your help in sorting out our last quarter vat submission. Your customer service is exceptional!
16 Jun 2023 Business We are more than pleased with your product, so please go ahead and send us the renewal document and invoice.
16 Jun 2023 Business Your software has been brilliant and I have been very impressed! Many thanks. I have reduced my revenues now and I am no longer VAT registered so will not be needing your software any more.
16 Jun 2023 Business5 Thank you for your e-mail. As we are very happy with the program and your support we would like to renew the 12 months licence.
02 Jun 2023 Business Yes, I do wish to renew my license for NJT VAT Return Manager Software. It is excellent. Thank you.
10 May 2023 Agency10 Thank you for your renewal reminder for my Agency 10 Licence. I look forward to receiving my renewal Order Confirmation.
I would just like to say that I have found your VAT software service brilliant, especially for a sole practitioner like myself and in the few instances I have needed to speak to you, It has been good to have someone who knows exactly what they are talking about at the other end of the phone.
03 May 2023 Business I do want to renew so please send an invoice and I’ll transfer the payment to you using the new details. It’s a great system so thank you for it.
28 Apr 2023 Business We do wish to renew the licence for another year. Many thanks for your help over the past year it is much appreciated.
15 Mar 2023 Business Many thanks for the renewal reminder, and yes we would like to renew our licence. Look forward to receiving your invoice, and thank you for providing excellent software and customer service.
08 Mar 2023 Business I just want to say a quick thank you for sorting the problem out and for all of the brilliant advice, so much appreciated.
03 Jan 2023 Business All paid and first return submitted, Software worked well with good instructions.

Date Licence Type Customer Comments
16 Dec 2022 Business Thank you for all the services you provide to us through the NJT VAT Return Manager. Yes we would like to renew the licence – please send me the details how to pay for the renewal.
15 Dec 2022 Business You have made my life so much easier in this MTD age, so I’d love to renew my licence please.
07 Nov 2022 Business Thanks for this, all installed, and payment made. Excellent product.
08 Sep 2022 Business NJT is one of the most responsive businesses we work with. Several years of great service with the NJT VAT Return Manager, which is one of those rare pieces of business software "that just works". Customer service is top notch, I had overlooked license expiry and wrote at the eleventh hour to get a renewal. Email was in my mailbox the next morning at 8am. Impressed and will be with NJT for as long as HMRC let me keep running my spreadsheet accounts. If you are a small business seeking a value for money solution for VAT Return bridging software, this is your answer.
02 Sep 2022 Business More than happy to be renewing … I find your VAT Return Manager an absolute life saver … many thanks.
22 Aug 2022 Business That’s great. Your magic piece of software is a complete life saver.
01 Jul 2022 Business Now that the £85k threshold for MTD VAT submissions has been removed, you are going to be more than very busy I’m sure! It is a wonderful programme.
20 Jun 2022 Business I have recently dissolved my limited company which means I no longer need to submit my VAT returns. I just wanted to thank you for providing a low-cost and effective solution for submitting VAT digitally.
24 May 2022 Business Just a quick note to confirm that we will not be renewing this year since we are currently looking to shut down the company and as such have de-registered for VAT. I just wanted to say thanks for the great software though, easy to use and it did exactly what we needed without the bloat of full on accounting software.
18 May 2022 Business5 Thanks for licence renewal confirmation. I have paid your invoice and it all seems to have updated itself. Such a wonderful system.
26 Apr 2022 Business We would like to renew our licence for another year. We would also like to thank you for all your help over the last year.
15 Mar 2022 Agency10 Thank you for the renewal reminder, and yes we would like to renew our licence and look forward to receiving your invoice. Thank you as ever for your excellent service.
15 Feb 2022 Agency10 Yes please, I would like to renew my Agency10 licence. Works really well.
15 Feb 2022 Agency25 Yes I most definitely would like to renew my licence with you for the next 12 months. Your program is so easy to use and of exceptional value, I only wish you wrote programs for other areas of accountancy.
15 Feb 2022 Business Yes, please can we renew our licence. What a great service you offer.
02 Feb 2022 Business5 I have received the invoice and paid it. Thanks for a great product.

Date Licence Type Customer Comments
16 Nov 2021 Business Hi Neil. Thanks for all your help and outstanding service. We really appreciate all your assistance in using your software.
06 Aug 2021 Business Can I just say how well the software works and has really helped us out and prevented me from having to switch accounting software just to file our VAT – to be honest you could charge double or more what you do and it would still be a bargain. I am saying this selfishly as I wouldn’t want to see you stop supporting it as an unprofitable venture!
Keep up the great work - all the best.
03 Aug 2021 Business Thanks for your excellent product, your invoice has now been paid.
17 Jun 2021 Business Please kindly renew our licence and send me the invoice. Thank you for an excellent product and service.
15 Jun 2021 Business I am sorry to say we will not be renewing our licence with you because we have changed our accounting software which includes a MTD connection as standard. However, your software was an absolutely brilliant MTD bridge for us to use in conjunction with our antiquated Solar Accounts desktop software. Not only was your solution value for money, but it was simple to integrate and worked perfectly. It also gave us the luxury of time to enable us to choose our next cloud-based accounting solution. I would not hesitate to recommend your software to other businesses in a similar position.
15 Jun 2021 Business Just to confirm I do want to renew the software licence. Thank you for an excellent product!
02 Jun 2021 Business I confirm that we wish to renew the licence. Great product!
17 May 2021 Business5 Just a short note to thank you so much for all the help you gave me this morning – it was greatly appreciated and I was so glad that you could answer a phone.
02 Mar 2021 Agency10 Absolutely would love to renew my licence! Love the programme!.
26 Feb 2021 Agency25 I would definitely like to renew my MTD-VAT software with you. You provide excellent software, value for money, and your customer support is better than any other I have ever come across.
02 Feb 2021 Business I would like to renew please. Since getting the install to work last year (with your support), this solution has worked very well for us.
01 Feb 2021 Business I have just paid this by bank transfer. Thank you for a bit of software that works so well and is simple to use!
22 Jan 2021 Business5 I’ve submitted 2 VAT returns and made payment to you via bank transfer. Thanks very much, I love this software.

Date Licence Type Customer Comments
08 Oct 2020 Business The licence has been renewed successfully and just paid you via electronic transfer. Just to add that the VAT return manager is very user friendly so thank you!
04 Sep 2020 Business Thanks Neil. Great responsiveness, great software, great attention to detail with updates etc.
23 Jul 2020 Business Yes please, we would like to renew. Thank you for your excellent software and service.
09 Jul 2020 Business and Agency50 I Thank you so much! Your software and support over this last year has been top notch. Without you none of us would have coped with MTD.
03 Jul 2020 Business I am writing to confirm I would like to renew the licence please. Thank you for such an excellent usable system.
03 Jul 2020 Business Yes, I would like to renew the licence as the software works flawlessly and would like to pay by bank transfer.
08 Apr 2020 Business I hope all is well with you and your family. Many thanks for sending through the invoice and just to let you know I am sending a cheque in payment today.
Also wanted to say thanks for providing such an excellent product and service, it has been so simple to use and made the transfer over to MTD very painless. I have also recommended you to a couple of other small businesses who needed similar.
25 Mar 2020 Business Yes please – the tool has been excellent and makes the VAT return process nice and easy... so a definite renewal for us please.
20 Mar 2020 Business Hello, I'd like to renew my licence please. BTW very satisfied with how well the software works - and how idiot proof it is!
06 Mar 2020 Agency25 I would love to renew my licence with you. Your program is hands down the best piece of accounts software I have ever used and I only wish more programs were as user friendly as yours.
04 Feb 2020 Business I’ve just completed our December 2019 VAT return and I wanted to thank you for your software which makes the process remarkably straightforward.
17 Jan 2020 Business I see that you are still beavering away on the versions – it really is a dream to use so thanks for that.
06 Jan 2020 Business Just updated and used your software, and it all went well. It even spotted that I was a penny out with a rounding issue. For the update from 4.6 to 4.9, I just followed the on-screen prompts, and it behaved exactly as described. Submitting the actual return only took a few minutes.

Date Licence Type Customer Comments
18 Dec 2019 Business10 I've now managed to sort the signup issue with HMRC and have successfully submitted the VAT return this afternoon. Thanks again for the wonderful software without it I'm not sure what I'd have done!
21 Nov 2019 Business10 That was really easy, thanks Neil.
04 Nov 2019 Business We’ve been using your (excellent!) MTD bridging software now for three VAT returns and have had no issue and appreciate the various update/upgrades which have also installed fine. Originally on Excel 2010 and now on 2016, all works seamlessly. [If only some of the megacorp outfits did as well. ;} ]
27 Sep 2019 Business Just to say a huge Thank-you for your assistance the other day especially whilst on holiday, I have sorted the problem and have successfully submitted our return. I hope you get home without any problems and once again thank-you.
02 Sep 2019 Business Software is great by the way, the bridge works really well.
29 Aug 2019 Business Just wanted to let you know we have just registered our vat return no problems. Thank you for your help and great software.
16 Aug 2019 Business I wish to thank you so very much for taking the angst out of MTD which, since I started looking some months back into what was required by HMRC, I have been calling ‘Make Taxpayers Despair’.
It was a heinous task, sifting thru’ HMRC’s list of firms providing bridging s/w, looking at numerous of those offerings and finding most of them to be completely lacking in practical information for the uninitiated, those who have been used to Excel for donkey’s years and manual VAT returns.
I didn’t find your website via HMRC but via a Google search and WHAT a lucky day that was for me! What joy to discover a company which clearly explained all the whys and wherefores, all the steps needed to conform with MTD and with an Oh So Useful demo too. That was remarkable, invaluable and far excelled the incomprehensible 2-minute Youtube clips provided by other firms. I am not saying that I will not continue to have a bit of anxiety for the 1st couple of MTD VAT returns I submit for, horses for courses, in my line of work things mathematical tend escape me unless they are of the dimensional variety.
I congratulate you on the clarity and breadth of the information on your website.
I am so much more than pleased to have discovered NJT and hope many who have found/find themselves in ‘Despair’ have or will discover NJT too.
15 Aug 2019 Business Thank you for making this software. I was vexed when MTD seemed to be forcing me to upgrade from a one off cost sage to a perpetual monthly spend with Sage. I hope the software is working well for you.
06 Aug 2019 Business Just to let you know the VAT return I was struggling with has been filed successfully. I couldn’t have done it without your help for which I am most grateful.
31 Jul 2019 Business Thank you for all your help. I have managed to file 3 returns for one of my companies successfully, much appreciated.
29 Jul 2019 Business Have downloaded the updated demo and all is working well. It's a very clever and elegant solution. Instructions are very clear and simple. Well done. I think you should be put in charge of HMRC!
29 Jul 2019 Business I've just made a live VAT return and it went through perfectly! This has made a potential nightmare into an easy process so well done on your work and we look forward to renewing our licence with you!
26 Jul 2019 Business Great product, well done. Can we get one new single Business licence please?
23 Jul 2019 Business50 I was able to submit all 40 companies in the space of 30 minutes, Excellent solution.
18 Jul 2019 Business I’ve just done my first MTD return and it seems to have worked a treat so thank you – your software interface and help section are excellent – especially as I sadly know next to nothing about excel as I rarely use it!
16 Jul 2019 Business Just wanted to pass on my thanks. I have just submitted our first client VAT return and it was incredibly straight forward. The user guide was simple to follow, the template such a help, the online support was excellent. Couldn’t ask for anything else!
11 Jul 2019 Business Many thanks for this …….I paid the Invoice this afternoon and have got my Authority Granted from HMRC so all set-up and ready for my next submission. Thank you very much for your assistance, it’s much appreciated.
10 Jul 2019 Business Just filed first VAT return for a client – worked perfectly!
08 Jul 2019 Business Many thanks. Our VAT Return for Period 06/19 was successfully submitted to HMRC earlier this afternoon. We'll certainly be recommending your VAT MTD solution to colleagues, friends, family and our accountant (if he's still looking for the best way for his other clients to meet the new requirements)!
06 Jul 2019 Business Thanks Neil. I have made payment to your account via Same Day Payment. You should now have the funds. PS I am impressed with your software. I am an independent IT application consultant so that is a real compliment.
26 Jun 2019 Business Just to report that I've had my HMRC "OK" to registration & successfully submitted my quarterly return via NJT s/w. I'd just say that I found your s/w easy to use and very well designed .... I tried a competitor ???? s/w a few weeks ago and wasted a good few hours getting nowhere and getting lousy support!
11 Jun 2019 Business Thanks Neil - this is brilliant.
09 May 2019 Business Many thanks for the latest SAP ERP Mapping table update. It works an absolute treat.
18 Apr 2019 Business Morning Neil – just letting you know that my submission went without a hitch once I’d overcome MY rounding issue. Have a good Easter break and thanks again for all your efforts.
16 Apr 2019 Business Woo hoo! VAT return filed!! It is done! Thank you so much for this software and all the support. Off to pay for the licence now.
16 Apr 2019 Business Thank you Neil – well done on the software. Easy to use and with a comprehensive import capability.
09 Apr 2019 Business Worked like a dream first time of asking. Being operated by a novice. Magic!
03 Apr 2019 Multiple Congratulations on producing a very fine piece of software. I have now had the opportunity of trying it, and it works perfectly, with some great data validation – you even picked up I had left a cell blank as opposed to entering a zero, for example!! It works even better than I had anticipated with regards to use by myself and my clients, as there is absolutely no need for them to set up any formulae (as per your useful instructions).
I give them a button within the Excel accounts to produce a VAT return. This flags all the relevant transactions which make up the return for that period, and then generates a sheet with the 9 boxes of values for the VAT return. I have titled that sheet MTD-VAT, and added the four extra rows for the Name, Vat Number, Start Date and End Date, and your program picked up all of the values absolutely fine.
I will discuss things with my clients, but I am sure that they will all wish to proceed with your system. At the very modest price you are charging, I doubt there is much scope for a commission, if I sell 5 or 6 in the first instance – but if you don’t ask, you don’t get.
One very small suggestion. Your form for running the whole routine is resizable and modal, but your Help form isn’t. I think it would be helpful if it were, as those with very large monitors could have the Help screen open side by side with the main screen, or those with multiple screen setups (like myself) could move the help to be open on a different screen. Just a thought.
10 Mar 2019 Multiple Thank you so much for your quick and helpful reply, especially over a weekend. I see it all now. I had not read the page of your website with that detail on but I have been through everything now. I realise now I have been under a misunderstanding about MTD from the start. I thought the whole point of it was that HMRC would get some kind of list of the transactions making up the totals shown in the 9 boxes.
For example, on one course I went on, there was a big debate about whether retail businesses could continue to record their takings weekly (as most do) or whether they would have to start to record them daily. If the actual transactions do not go to HMRC, why would this matter?!
Anyway, I added a sheet MTD-VAT1 to a client’s workbook which is just a list of inputs and outputs and used sumifs formulas pick up the figures for the boxes. This worked immediately first time and imported sweetly into your software. Marvellous! I shall certainly recommend your software to those clients of mine who use Excel and I can help them tweak their spreadsheets accordingly.
I use Iris for my own software and that has a VAT filer option which is supposed to do the same thing as your software but I am wholly in the dark as to how it works. Your demo software is marvellous and I shall recommend it to my colleagues.
15 Feb 2019 Business I have now successfully coded a VBA output from MS Access into a CSV file, and successfully imported the file into NJT demo. So will sign up! Thanks for your help. All very straight forward and very well documented.
28 Jan 2019 Multiple Hope your well – I ran through the simulator on Friday. Can I just say it’s brilliant – we are running some further tests and will be putting together a package this week to roll out to the user group.
21 Jan 2019 Business Following our telephone conversation a couple of weeks ago re MTD, I just wanted to thank you for your excellent assistance and to let you know we have decided to purchase the software in April once HMRC have made the switchover. I downloaded the demo on your advice and all worked perfectly with the pre-prepared excel spreadsheet as per your clear instructions. Thank you for making MTD as far less daunting process and look forward to using the live system.